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Important Notice
All AEON ATMs inside AEON branch resumed service on 2 Oct 2019.
All other AEON ATM locations (other than those inside AEON Branch) have been suspended permanently.
AEON ATMs only provide services for cash advances and balance inquiries (except AEON JCB Card and AEON credit card without chip).
Start from 1st October 2019, AEON ATM’s Cash Advance handling fee for AEON Credit Card will be changed to 1.5% on Cash Advance amount per transaction, or HK$50 per transaction (Whichever is higher).
You should not disclose any Verification Code relating to your Credit Card to any other person or enable any other person to obtain Verification Codes; if you are suspect any disclosure of the Verification Code, please notify us immediately by calling our Customer Service Hotline.
Please note that the office hours of all branches (including Central, Causeway Bay, Kornhill, Tsim Sha Tsui, Kowloon City, Lai Chi Kok, Whampoa, Kowloon Bay, Mong Kok, Kwun Tong, Tsuen Wan, Tai Wo Hau, Yuen Long, Shatin, Tuen Mun, Tseung Kwan O) are subject to change without any prior notice.
Hassle-free Life with i-Home
Travel around Asia Premium As Low As HK$85 for 3 Days Journey and Earn Asia Miles
Starting from 12 October 2019 (Saturday), the services of AEON Causeway Bay Branch, AEON Central Branch, AEON Kwun Tong Branch, AEON Tsim Sha Tsui Branch, AEON Mong Kok Branch, AEON Shatin Branch and AEON Yuen Long Branch will be temporarily suspended on every Saturday and Sunday, until further notice. We apologize for any inconvenience caused.
AEON Credit Card "AEON Weekend Special"
Apply MediSure Plus to enjoy 15% premium discount
「AEON Mobile App」Personal Loan
The cash drawdown of loan services at AEON Causeway Bay Branch, AEON Central Branch, AEON Mong Kok Branch and AEON Whampoa Branch will be temporary suspended from 25th September, 2019 (Wednesday) onwards until further notice. Loan drawdown can still be processed through bank transfer. We apologize for any inconvenience caused.
MSIG VHIS Enjoy 15% premium discount
Please note that with effect from 22 July 2019, due to changes of the strategy and directions of the reward-U program, AEON will officially cease the bonus point redemption of reward-U points redemption. For details and related arrangement from reward-u, please click HERE for more details. We apologize for any inconvenience caused.
AEON JCB Japan Offer (only chinese version is available)
AEON JCB Hong Kong Offer (only chinese version is available)
AEON x Asia Miles Conversion Program
AEON Chai Wan Branch will terminate service from 13th April, 2019 (Saturday), and the cash service and loan service (drawdown) will be stopped from 11th April, 2019 (Thursday) onwards. We apologize for any inconvenience caused.
Change of ONE PIECE Mastercard Discount Offer: ONE PIECE Restaurant Hong Kong will be closed from 2 January 2019 (Wednesday), and the ONE PIECE Restaurant Hong Kong dining discount and ONE PIECE Merchandise Shop shopping privilege will be terminated on the same day. We apologize for any inconvenience caused.
Merchants Interest-free Instalment Plan
AEON Credit Cardmember Upgraded Privilege
Starting from 18 January, we will announce the ONE PIECE Mastercard pick up arrangement via an SMS to your mobile phone number. If you receive the SMS, please visit AEON branch to pick up the card.
One Time Password – More secured online shopping experience
Notice is hereby given that with effective from 28 February 2017, the service hour of AEON Customer Service Hotline 2895 6262 will be changed to 8:00am to 10:00pm. Report Lost Card function will remain 24 hours service.
Effective from 1 February 2017, AEON will update the birthday celebration offers of WATAMI credit card.
Effective on 21 October 2016, Cardmember can settle the payment via JET PAYMENT at any JETCO ATM as well as phone or Internet banking of JETCO member banks.
For AEON Card JAL, AEON bill payment service will not be entitled to any JMB mile effective from 11 Nov 2016.


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